Frequently asked questions

Crush On Lulu is based in Johannesburg, Gauteng and we sell exclusively online. It is a home based business owned and run by Sylrette Macauley (IG: @ladyrette). By shopping on our online store, you are supporting young black entrepreneurship 😊

We deliver within South Africa by either PEP PAXI or Aramex – you choose at checkout. Please see our Shipping Policy.

Please see our Shipping page for estimates on processing and delivery times. 

All wigs are made per order, which includes deep conditioning and styling. Please allow 5-14 working days to make and prepare your wig. In some cases we may already have the completed wig in stock and ready to ship immediately. Please visit this page for our Ready to Ship Wigs.

At checkout, select LayUp as the payment option. Choose between 2-12 months to pay. Visit our Lay Buy page for more information.

Yes! We encourage ordering directly on our website but if you would rather order on WhatsApp, please message us on +27 67 975 4313.

Tell us the name and length of the item you would like to order, as well as your details for delivery.

Visit our Contact page for all our contact information. You can reach us by email, WhatsApp, Instagram DM or Facebook DM.

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